Transportation Provider FAQs

How much does VeriTread cost for Transportation Service Providers?

For the first 30 days, VeriTread is FREE to Transportation Providers. After that, eligible providers will be charged $29.99 per month. That cost includes access to the VeriTread Marketplace which allows Service...

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What happens at the end of my FREE trial?

At the end of your 30 day FREE trial, you can continue your subscription or cancel if you prefer. After your trial period has ended, billing will begin automatically using the Credit Card you provided during re...

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How does payment work on VeriTread?

Once the FREE Trial has ended, eligible Service Providers are billed as a monthly subscription. Payments must be made via a credit card that will be automatically charged at the beginning of each monthly pay cy...

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Should my bids be all-inclusive?

Yes. All of the fees and charges for shipping should be included in the "Total" amount when you place your bid. If an item is not as described by the Shipper or an unforeseen problem arises, then you are respo...

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How does VeriTread maintain a fair and level playing field for all of their Service Providers?

VeriTread's marketplace is reserved for professional Service Providers who are adequately bonded, licensed, and insured. By restricting access to only qualified and compliant companies, VeriTread reduces overal...

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How do Shippers evaluate my company from inside the VeriTread marketplace?

Most online marketplaces use price as the key determining factor for Shippers to use when selecting a Service Provider. VeriTread's Vetting and Rating System goes to great lengths to provide Shippers with other...

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How do I resolve problems with feedback I received?

If you disagree with feedback you received, first contact the Shipper and attempt to resolve the issue. If you successfully resolve the issue, you may then ask the Shipper to revise their neutral or negative ra...

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How do I cancel my VeriTread account?

Although we hope you'll stay, you may cancel your VeriTread account at any time. In order to do this, please give us a call at 800-880-0468 or email us at support@veritread.com, so that we can process the cance...

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