Shipping Customer FAQs

I'm an IronPlanet customer. How do I log in to VeriTread?

You can use your IronPlanet login credentials to log in to VeriTread. First, click the orange button titled "Use your IronPlanet ID" which will take you to IronPlanet to enter your Username and Password. After ...

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How can I list a shipment on VeriTread?

There are multiple ways to list a shipment on VeriTread.  If you’re an IronPlanet buyer, you can simply select VeriTread during the IronPlanet checkout process. Then, your item's details will automatically popu...

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How much does it cost to use VeriTread, and what forms of payment are accepted?

VeriTread's Marketplace allows you to register, get estimates, review item dimensions, post loads, and tender bids for FREE and without any obligation. When you receive a bid from a Transportation Provider tha...

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Can VeriTread help me with freight other than IronPlanet items?

Absolutely!  IronPlanet is only one of VeriTread’s many affiliate partners. VeriTread helps buyers from auctions all over the world.  In addition to IronPlanet and its subsidiaries, we also assist buyers from c...

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Can I list an item that isn’t already in VeriTread’s system?

Yes! To list an item that isn't already in VeriTread's system simply enter the Make and Model of your item. Then choose the Equipment Type and Freight Sub-Category from the dropdown lists, so we can assign prop...

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What happens once my shipment is listed on VeriTread?

As soon as your item is listed on VeriTread, qualified Transportation Providers begin bidding to move your load. You will receive several emails through the day with updates on the quotes that have been submitt...

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How do I accept a quote?

To accept a quote, log in to www.veritread.com, and click the green Accept button that corresponds to the quote you wish to select. If you do not already have a credit card on file, you will be prompted to ente...

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Are bids “all Inclusive” or are there additional costs?

All of the fees and charges for shipping should be included in the bid amount. If an item is not as described by the Shipping Customer or if an unforeseen problem exists that the Transportation Provider had no...

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What happens once I accept a quote on VeriTread?

Once you accept a quote on VeriTread you will receive an email confirmation with the contact information for the Transportation company that you have chosen to handle your shipment. You can expect to receive a ...

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 How will I know once my item has been picked up?

Throughout your shipment, you can expect to receive email alerts on the progress of your item.  Once a truck has been dispatched to the pickup location, you will receive an email stating that the Load Status ha...

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