How does VeriTread's Rating System work?

Every transport company on VeriTread earns a rating of either Gold, Silver, Bronze, Unrated, or UnrecommendedWhen providers register on VeriTread, they are UnratedOnce the carrier has been assigned 10 loads, then the rating calculation begins. 

VeriTread's Carrier Rating includes of a number of factors including: the number of loads the Carrier successfully completed, the number of loads the Carrier canceled, as well as Shipper feedback. Please note that negative Shipper feedback and loads Canceled by the Carrier will decrease the Carrier Rating.

If 
Cancellation was due to factors outside of the Carrier's control, then the Carrier should request that the Cancellation penalty be removed. This request can be made by contacting Customer Support or an Account Representative.

Did you find this article helpful?